Privacy Policy

At TGJ Transport, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your information when you use our website or services.
 
1. Who We Are
TGJ Transport

Data Controller: TGJ Transport
We are a UK-based transport company offering skip hire, roll on roll off (RoRo) lorry hire, and supercar hire services across the South East.
 
2. What Information We Collect
We may collect and process the following personal data:
Contact Information: Name, phone number, email address, business name (if applicable)
Booking Details: Service requested, addresses, dates/times, vehicle preferences
Payment Information: Invoices and payment confirmation (note: card details are not stored by us if using third-party payment processors)
Website Usage Data: IP address, browser type, pages visited, time spent on site (via cookies and analytics)
 
3. How We Use Your Information
We use your data to:
Provide our transport and vehicle hire services
Process bookings and payments
Communicate with you regarding enquiries, quotes, and bookings
Improve our website and customer experience
Comply with legal obligations (e.g., accounting and tax)

4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your data:
Contractual Obligation: To provide the services you request
Legal Compliance: For record-keeping and tax purposes
Legitimate Interests: To respond to enquiries and improve our services
Consent: For optional marketing communications (only where explicit consent is given)

5. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data with:
Payment processors (e.g. for invoicing or online payments)
Service providers (e.g. subcontracted drivers or logistics partners)
Legal or regulatory authorities if required by law
All third parties are expected to handle your data securely and in accordance with applicable data protection laws.

6. Data Storage and Security
We take appropriate security measures to protect your data from loss, misuse, or unauthorised access. Data is stored securely on protected systems and only accessed by authorised personnel.
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting obligations.

7. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Correct any inaccuracies
Request erasure of your data (in certain cases)
Object to or restrict processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, contact us.

8. Cookies
Our website uses cookies to improve functionality and analyse traffic. You can manage your cookie preferences in your browser settings. For more details, please see our Cookie Policy (link to be added if applicable).